Let's Talk About Your Financial Journey
We're here to answer questions about expense tracking, discuss how our tools might fit your needs, or just chat about better ways to handle money. Real people respond to every message.
Usually we reply within a few hours during business days. Sometimes life gets busy and it takes a bit longer, but we always get back to you.
How to Reach Us
Narutowicza 19a/1
20-004 Lublin
Poland
Monday through Friday
9:00 AM - 5:00 PM CET
Send Us a Message
Questions We Actually Get Asked
People contact us at different stages of their financial journey. Here's what they typically want to know, organized by where they are in the process.
Just Looking Around
- How does expense tracking actually work in practice?
- What makes your approach different from spreadsheets?
- Can I try it without committing to anything long-term?
- Do you support multiple currencies for international expenses?
Getting Started
- What's the easiest way to import my existing financial data?
- How long does initial setup typically take?
- Can you help me create categories that make sense for my situation?
- Is there training available or do I figure it out myself?
Using the System
- I'm stuck on something specific - can you walk me through it?
- Is there a mobile app or do I need to use a computer?
- How often should I be logging expenses for accurate tracking?
- Can multiple people access the same account for shared expenses?
Long-Term Users
- Are there advanced features I might not know about?
- Can I export my data if I need it for tax purposes?
- How do you handle data security and privacy?
- What's coming next in terms of new features?
Step-by-Step Guidance
Sometimes you need specific instructions rather than general advice. We've put together detailed walkthroughs for common tasks people ask about.
Setting Up Your Categories
Most people struggle with creating expense categories that actually work for their lifestyle. Here's how to build a system that makes sense from day one.
- Start with broad categories like Housing, Food, Transport
- Add subcategories only when you notice recurring patterns
- Test your setup for two weeks before making it permanent
- Adjust based on what you actually spend money on, not what you think you should track
Importing Past Transactions
You don't need to start from scratch. Bringing in your historical data gives you context and helps spot patterns you might have missed.
- Export transactions from your bank in CSV or similar format
- Clean up the data by removing duplicate entries
- Map your bank's categories to your new expense categories
- Import in small batches to check everything looks right